Privacy Policy

1. About this policy

This Privacy Policy explains how DreamPixelGames handles information in connection with Maulerballerz, including the game, multiplayer services, related support features, and the Maulerballerz website (collectively, the “Services”). By using the Services, you acknowledge the practices described in this policy.

2. Information we may collect

Depending on how you use Maulerballerz, we may process:

• Account and profile information: platform or account identifiers, display name, avatar, and information needed to authenticate or identify your game account. We do not receive your platform account password.
• Gameplay information: match results, scores, progression, rankings, inventory or unlocks, matchmaking information, and other data needed to save and operate your game experience.
• Technical information: device and operating system information, app version, IP address, network information, crash data, diagnostics, and performance data used to keep the Services reliable and secure.
• Purchase information: product, entitlement, or transaction identifiers supplied by the platform where needed to confirm a purchase. Payment card details are handled by the relevant store or payment provider, not by DreamPixelGames.
• Support information: information you choose to provide when contacting us, reporting a problem, or requesting assistance.
• Website information: standard browser, device, and server-log information that may be generated when you visit the Maulerballerz website.

3. How we use information

We may use information to:

• Provide, authenticate, maintain, and improve Maulerballerz.
• Run multiplayer sessions, matchmaking, rankings, progression, and game saves.
• Detect cheating, abuse, fraud, security incidents, and technical problems.
• Measure reliability and performance and understand how the Services are used.
• Respond to support requests and communicate service-related information.
• Comply with legal obligations and enforce applicable terms and policies.

4. Service providers and platforms

Maulerballerz may rely on third-party platform, authentication, hosting, networking, analytics, crash-reporting, and backend providers to operate the Services. This can include the platform through which you access the game (for example, Meta or Steam) and backend providers such as Microsoft PlayFab. These providers may process information on our behalf or under their own privacy terms, depending on the service they provide.

5. How information may be shared

We may share information only when reasonably necessary:

• With service providers that help us operate, secure, host, and support the Services.
• With platform providers when required for login, multiplayer, purchases, or platform features.
• To comply with law, legal process, or valid governmental requests.
• To protect the rights, safety, security, or integrity of users, DreamPixelGames, or others.
• As part of a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to appropriate safeguards.

We do not sell personal information.

6. Data retention and deletion

We retain information only for as long as reasonably necessary to provide the Services, maintain account functionality, resolve disputes, protect the Services, and meet legal or contractual obligations. We may retain de-identified or aggregated information that no longer identifies you.

Where required, we delete or de-identify User Data when you request deletion, when an associated account is deleted or no longer exists, when the data is no longer necessary for the purpose for which it was collected, or when deletion is required by an applicable platform policy, service-provider obligation, or law. Where applicable, we also instruct relevant service providers processing that data on our behalf to delete or de-identify their copies, subject to legal retention requirements.

7. Your choices and privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. Some account or platform information can also be managed directly through the platform where you use Maulerballerz.

To request deletion of Maulerballerz data, use our dedicated data deletion page:

You can also email support@maulerballerz.com with the subject Maulerballerz Data Deletion Request. We may need to verify your identity or account ownership before completing a privacy request, and some information may be retained where required or permitted by law.

8. Children’s privacy

Maulerballerz is not intended for children under 13 except where access is provided through a platform or account experience that supports younger users with the parental controls or consent required by applicable law. We do not knowingly collect more personal information from children than is reasonably necessary to provide the Services. If you believe a child provided personal information in a way that does not comply with applicable requirements, please contact us so we can review the request.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No online service or storage system can be guaranteed to be 100% secure, so we cannot promise absolute security.

10. International processing

The Services and our service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal information.

11. Changes to this policy

We may update this Privacy Policy as Maulerballerz evolves or as legal requirements change. When we make material changes, we will update the effective date above and may provide additional notice where appropriate.

12. Contact us

For privacy questions, support requests, or requests relating to your personal information, contact DreamPixelGames at:

For deletion requests, you may also use maulerballerz.com/data-deletion. Please include enough information for us to understand and respond to your request, but do not send passwords or payment-card information.